Read some of our Globekey client comments

Find out what our clients have to say ...

See a testimonial from a property similar to yours by clicking a relevant property type.

Apartments using Globekey

The Knight Residence - Edinburgh, Scotland

Colin Stone, General Manager

"We have been using Globekey now for over 5 years, since 2003. The software just keeps getting better - simple to use yet highly flexible. The fully customisable guest interface is logical, easy to understand with maximum opportunities for up-selling. We receive many approaches each year from alternative booking engines for www.theknightresidence.co.uk but have seen nothing which comes close to providing the level of sophistication at that price point."

Amsterdam Jewel - Amsterdam, The Netherlands

Marten Hoeksma, Manager

"Globekey's online booking system is a must for all apartment and B&B operators. We are so pleased with Globekey that we have recommended the system to several other companies in Amsterdam. Globekey allows us to take instant confirmed reservations for our apartments through www.amsterdamjewel.com – it’s a lot easier than replying to lots of emails requesting availability!"

Dreamhouse Inc. - Glasgow, Scotland

Paul Murray-Smith, Chief Executive

"As a network of unique serviced apartments in Edinburgh, Glasgow and Aberdeen, we have found Globekey to be both competitive and responsive, providing an online reservations system that serves both hotel and guest in an efficient manner. The system has proved itself to be an efficient marketing tool for www.dreamhouseapartments.com."

Hot-el Apartments – Glasgow, Scotland

David Bradshaw, Sales Manager

"We chose Globekey's fixed monthly fee pricing, which is great value because we don't have to pay transaction fees or commission per reservation. Reservations through www.hot-el-apartments.com have been increasing steadily since we added the Globekey booking engine. More importantly our clients are able to book with ease and confidence, given that Globekey generates an instant confirmation email and reservation number."

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Independent hotels using Globekey

Sunwapta Falls Resort - Alberta, Canada

Matthew Corlett, Director of Sales

"Our website, www.sunwapta.com, has always been one of our top performing portals for room nights at our seasonal resort in the Canadian Rockies. However, our site lacked an online booking engine and we were missing that competitive edge for instant conversions. In 2006 we joined with Globekey to offer direct booking to our online visitors and have never looked back.

The results have been remarkable without the additional costs usually associated with providers of online booking engines. The system is easy to use from a hotelier perspective, and user friendly for consumers. Not only has it been THE most cost effective and successful e-based strategy we have implemented, Globekey’s services have exceeded our expectations and their cooperation and communication have been outstanding. I have no hesitation in recommending their services."

Hotel Oslo - Coimbra, Portugal

Ricardo Madeira, Director of Sales & Marketing

"After the annoying process of researching tons of booking engines, we first noticed Globekey because of its very competitive price and flexible contract.

After we first started testing the system at www.hotel-oslo.web.pt, our expectations were clearly surpassed and we easily concluded that we needed to look no further. Globekey has all the features we need and more.The system is straightforward, uncomplicated and flexible - add up a helpful and knowledgeable staff and you have a partner for life. This first year using the system was full of success from the beginning and the Globekey system is now a very important part of our hotel's revenue."

The Charterhouse - Hong Kong SAR

Raymond Siu, Director of Sales & Marketing

"Since we started using Globekey, our production from the system has been growing steadily. For the first eight months, Globekey produced more than 2,300 room nights from www.charterhouse.com and reservation numbers continue to grow. Globekey has proved very successful in converting ‘lookers to bookers’ at our website."

Carlsbad Inn Beach Resort - California, USA

Carol Dudeck, Director of Sales & Marketing.

"Globekey is user-friendly to both guests and staff. Reservations on www.carlsbadinn.com have been increasing monthly. We are especially pleased to be able to add packages to our website and have them available for immediate booking. Something we have never before accomplished with more cumbersome reservation systems. The Globekey system has been everything that was promised and more."

Hotel Sanur Beach - Bali

Christoph Voegeli, General Manager

"The Globekey system saves enormous amounts of administration time, and enables our accounting department to effectively track revenue. We are enjoying improved occupancy levels thanks to Globekey, as a result of improved marketing and distribution through www.sanurbeachhotelbali.com."

Tai Pan Hotel - Bangkok, Thailand

Roland Aung, Front Office Manager

"I am impressed by how easy it is to use the Globekey software. I entered our initial hotel details, prices and availability in just a couple of hours and our webmaster needed only 30 minutes to add a small amount of coding to link Globekey to www.taipanhotel.com. Globekey gave us a low-cost solution to receiving instant reservations from our website".

Coyaba Resort - Montego Bay, Jamaica

Kevin Robertson, Director of Sales

"I would say the Globekey system is very straightforward and easy to use - our reservation staff at www.coyabaresortjamaica.com have picked it up easily. Not only does it allow us to offer a competitive service but it is flexible enough for our unique market - room only or room plus meals etc. - and of course it is very affordable. And with 24 hour access, it really is the reservation processing system that does not sleep."

Atlantic Palace Suites Hotel - New Jersey, USA.

Peggy Casasanto, General Manager

"In the first 3 months of using Globekey, we did over $88k in business on which we would have had to pay third party commission. The easiness of the system and the support from Globekey have been outstanding - a quick way to take control of your inventory.

I would recommend Globekey as the way to go - no expensive hardware or software to purchase. We were up and running on www.atlanticpalacesuites.com in a few hours. Thank you, Globekey!"

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Small properties using Globekey

Damai Lovina Villas - Bali, Indonesia

Nils Normann, Owner

"On the core level Globekey simply out-performs systems costing thousands times more, while still having enough bells and whistles to satisfy most groups and properties. Globekey offers www.damai.com dependable and prompt customer service. Thoroughly recommended."

Lucca In Villa (3 villas) - Lucca, Italy

Giancarlo Venturini, Owner

"Being aware that online confirmation systems are the present and the future for hotel bookings, we decided in 2007 to add our properties to Globekey. Now our website www.luccainvilla.it has its booking engine and I can proudly say that this was one of the best decisions I took since I opened my Bed and Breakfasts. You save time and money giving your guests an easy way to make reservations and the Globekey people are always ready to answer your questions. Many thanks Globekey."

Our Secret Garden Mountain Retreat - California, USA

Deborah Graves, Owner

"Globekey has definitely brought more business to Our Secret Garden. Customer service has been excellent and we found it easy to add reservation links to www.bigbearsecretgarden.com for each of our 6 cottages. The system offered an immediate and affordable solution to make our website interactive, with our own website header included on Globekey's reservation screens."

Casa La Fe - Cartagena, Colombia

Geoff Chew, Owner

"Globekey is indispensable for my business. 95% of my bookings are made online from www.casalafe.com and, when compared to other systems that take a commision of 10%, the costs are very reasonable. About half my bookings come from US or Europe where people are happy about using Secure Servers. But the system will accept reservations without entering card details if people are concerned and we then send them a reservation form as an email attachment which they can complete with card details and fax back to us.

A big advantage of the system is that it does not require installation of any software on your PC - everything is remotely hosted. Since I started using Globekey, their server has never been down or prevented access. Also sales and support are very responsive to queries."

Foreign Correspondents Clubof Cambodia - Phnom Penh

Michelle Duncan, Operations Manager

"Even though we only have 3 guest rooms, Globekey treats us with as much importance as a large hotel. We manage all our room availability and reservations on Globekey - and of course our journalist clients expect to be able to book in real-time at www.fcccambodia.com"

Victoria Court B&B - Southsea, UK

David Johnson, Owner

"Prior to adding Globekey to www.victoriacourt.co.uk I handled all new reservations personally to ensure that we didn't double-book our B&B rooms. After adding Globekey I was able to take 2 weeks holiday and saw confirmed reservations arriving daily - from a nearby Internet Cafe while logged into Globekey!"

Pension Hayaokidori - Hakupa, Japan

Masaki Bono, Owner

"Our website www.hakubajapan.com needed a method to confirm bookings in real-time because subscribers wanted to know their bookings were confirmed or not and we also needed to hedge the risk of no shows and easy cancellations. I had searched booking engines and Globekey was the best fit to our needs. Wish I don't have a language barrier as my mother-tongue is Japanese and I appreciate the Globekey staff being so patient with my English which is like a 3 year old kid speaks!"

Anselmus Hotel - Brugge, Belgium

Ronny Cobbaert, Owner

"Our first website in the late 1990s gave information to our guests, and the call for action went via telephone and e-mail. For our small property it worked fine. Starting in 2000, tour operators started portal websites but the number of direct bookings remained. This changed in 2005, when we still did see high traffic on our own website, but guests switched to booking (commission-based) online tour operators. We figured out that this was because (i) our guests were becoming more ‘internet confident’ and (ii) our guests were looking for ‘convenience’ or instant availability and confirmation. We scanned the market for solutions and once we found Globekey, we knew we couldn’t find better.

Since adding Globekey to www.anselmus.be in early 2006, we do not lose direct bookings to online tour operators. On the contrary, we notice a lot of guests using the portal of an online tour operator to choose our hotel – but booking through Globekey on our website. If you don’t yet have a booking engine on your website, hurry up because you are losing a goldmine a day."

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Hotel chain clients using Globekey

K+K Hotels - Europe

Monika Koller, Director E-Commerce Development

"A successful co-operation right from the start in 2003. We value the cost-effective, efficient and reliable reservation service provided on www.kkhotels.com and appreciate Globekey's professional support in every new challenge we face."

Compass Hospitality - Thailand

Tejinder Sidhu, General Manager, Strategic Sales & Marketing

"We use Globekey booking engine for all of our over 20 managed property's websites and are extremely satisfied with its user-friendly functionality both on front and back-end. Check out our website and you will know why www.compasshospitality.com."

Tauzia Hotel Management for Harris Hotels & Resorts - Indonesia

Richard Luquain, Corporate Sales & Marketing Director

"Since 2005, we are very pleased with the online booking services provided by Globekey. First of all, Globekey offered www.harris-hotels.com guests the possibility to book online with an instant confirmation and optimized our marketing data consolidation at a competitive fixed monthly fee.

Beside this, our sales offices as well as our regular corporate clients are able to make online reservations through Globekey, saving time and administrative coordination among our different branches. Last but not least, the multiple and flexible Globekey features and Globekey’s employee reactivity have always satisfied our company users. A MUST in hospitality industry, highly recommended."

Marco Polo Hotel Group - Hong Kong

Jeff Flowers, Senior Vice President, Marketing & Development

"We are very pleased with Globekey's seamless integration to www.marcopolohotels.com and with the fact that guests can now book our rooms in multiple languages. The Globekey product offered us more advanced functionality, at a competitive fixed monthly fee. Our sales offices are able to make reservations online through special Globekey links, saving a huge amount of administration time."

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Youth hostel clients using Globekey

Highbridge House - New York, USA

Ravishankar Nanjundeswaran, Director

"Since adding Globekey to www.highbridgehouse.com the majority of our budget-conscious guests have chosen to book their accommodation in real-time, entering credit card details onto the Globekey secure server. Our staff find the system easy to use and flexible to manage 50 beds in 6 different dorm rooms."

Best Western Premier Hotel Navarra – Brugge, Belgium

Renée Staelens, Front Office Manager

"The client service between the hotel and Globekey is more than expected! We are satisfied with the functionalities the system offers www.hotelnavarra.com and will continue a good cooperation."

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Hospitality internet marketing consultant clients

Occupancy Marketing - Edinburgh, Scotland

Mark Forrester, Managing Director

"We began looking for online reservations solutions in 2004 for our customers, having been disillusioned with the service offered to clients by incumbent suppliers. Customer service and lack of flexibility were two recurring issues. Since working with Globekey we have transitioned upwards of 10 www.occupancymarketing.com clients to Globekey and Agent-Key with universal success, and we will continue to do so."

Proinco – Guadalajara, Mexico

Mogens Gallardo, Webmaster

"Having worked with various online reservation systems since 1998, Globekey was the perfect option at a time when our margins were being gobbled up by companies charging percentages instead of a fixed rates. Globekey offered almost all the functionality and by far the best service we've encountered in this area to this day. Many big hotels have custom-made systems, but for smaller hotels, the tools Globekey provides are a perfect match.

Another positive aspect of the company is their constant work in improving and fulfilling the needs of www.proinco.com client hotels."

Hotel Internet Strategies- New York City, USA

Efrain Rodriguez, President

"Our Internet marketing company has been working with Globekey for more than five years, and the relationship has certainly been a very good one. Their service proves cost-effective and brings solid booking solutions for our group of independent Hotels. Our rep is always open to suggestions for even further improving their product and our clients’ productivity. Globekey’s customer service, for www.hisinteractive.com, ranks very high, and we appreciate this. We highly recommend their services."

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